Position Information

Position Information Message
Tenant Services Administrator
This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and Assistant Property Manager.

Essential Duties & Responsibilities
  • Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts.  Answer telephones professionally and promptly and refer callers appropriately.
  • Receive, track, prepare and/or process purchase orders, work orders, service agreements, and vendor invoices, prior to all invoices being received.
  • Prepare Tenant Service Requests (TSR’s) and input into the tenant service request system.
  • Process accounts receivable including the timely application of cash and credits on a daily basis in an accurate and timely manner.
  • Coordinate tenant events and prepare correspondence to tenants and vendors as directed by General Manager, Property Manager or Assistant Property Manager. 
  • Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
  • Open, date stamp, and appropriately distribute all incoming mail from all sources. Schedule and coordinate General Manager’s or Property Manager’s agendas.
Position: Tenant Services Administrator
Organization: Shorenstein Realty Services, L.P.
Location: San Francisco,  CA 
United States
Posting Start Date: 2/17/2021
Date Posted: 2/17/2021
Requirements Essential Skills and Qualifications
  • Minimum 1-2 years of property management experience or 1-3 years of invoicing experience in a professional business environment.
  • Working knowledge of administrative and customer services principles.
  • High School Diploma or general education degree (GED).
  • Experience with accounts payable and accounts receivable.
  • Experience with Yardi desirable.
Please submit your application online at:
Status: This listing expires on: 3/19/2021
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Organization Information
Shorenstein Realty Services, L.P.

San Francisco,  CA 94104
United States